Disclaimer: We appreciate your understanding and patience due to the current COVID-19 situation. Standard shipping will unfortunately be delayed to some cities and countries. We will continue working on getting products to you as soon as possible.
Please allow up to 72 hours for orders to be processed and dispatched.
Tracking will be directly sent via email once order has been dispatched.
Australia: 1-6 Business Days
New Zealand: 5-10 Business Days
Rest Of World: 1-3 Weeks
Standard shipping is Free Australia Wide. All other shipping rates will be calculated at checkout.
If your package has not arrived within these time frames, please email us at firstname.lastname@example.org
BYND Skin accepts no responsibility for lost or unclaimed packages. Online tracking is available to you and is sent to you via email once you place an order on our website.
Please make sure your delivery address is correct to avoid any delays.
Unfortunately, we cannot cancel your order or change your address once your parcel has been dispatched.
If the wrong address is provided at checkout when an order is placed on the website, and as a result, a parcel is sent out then returned back to us, it is the customer’s responsibility to pay for shipping to have the order re-sent to the correct address.